1. Introduction

At Empalulu, S.L., with VAT Number B-75922377 and registered office at Calle La Puebla, 8, 09004, Burgos, Spain, we are committed to protecting the privacy and personal data of our users. Below, we explain how we collect, use, protect, and manage your personal data when you use our website www.locktoroll.com.

2. Information We Collect

We collect the following information when users interact with our website:

Contact information: such as name, email address, and phone number when you register or make a booking.
Browsing data: IP address, browser type, access time, pages viewed, and other data related to website usage.
Booking data: information about the lockers reserved, dates, prices, and more.

3. Purpose of Data Processing

The data we collect is used for the following purposes:

Managing bookings and the locker service.
Sending confirmations and updates related to bookings.
Handling inquiries and responding to user requests.
Improving user experience on the website, personalizing navigation and recommendations.
Fulfilling legal and tax obligations.

4. Legal Basis for Data Processing

The processing of your personal data is based on the consent you provide when making a booking or interacting with our website. It may also be based on the necessity to execute a contract or comply with legal obligations.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which they were collected and while the user relationship is maintained. We may also retain them to comply with legal or tax obligations.

6. User Rights

As a user, you have the following rights:

Right of access: to know what data we have about you.
Right to rectification: to correct any inaccurate or incomplete data.
Right to erasure: to request the deletion of your personal data.
Right to restriction of processing: to ask us to limit the use of your data.
Right to object: to object to the processing of your personal data.
Right to data portability: to receive your data in a structured, commonly used format.

To exercise these rights, you can contact us at locktoroll@gmail.com.

7. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, loss, or destruction.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if necessary, we will inform you through other means.

9. Contact

If you have any questions about this privacy policy or how we handle your personal data, you can contact us at locktoroll@gmail.com.